FAQs for Parents

What do I need to bring with me for my child’s office visit?

We ask that you bring a copy of your child’s most recent insurance card and a list of any medications your child has taken in the past 30 days, including vitamins and supplements.  If your child is a new patient at our office, please additionally bring your photo ID, and allow yourself at least 15 minutes before your appointment to fill out any necessary forms.

How long do visits take?

We try to schedule and see patients in way that allows patients to be in the office for a half hour to an hour for well-child checks, and 15-30 minutes for sick visits and follow-ups, after we receive all the required paperwork.  However, depending on the specific nature of the visit, and your child’s health needs, a visit may take more or less time.

Do you see adults at your practice?

No, as a pediatric office, we see children up to 18 years of age.

What insurances do you accept?

For more information visit our insurance page.

What is your cancellation policy?

We request that you give our office 24-hour notice for cancelled appointments.  Appointments cancelled without 24-hour notice will be charged a $25 fee.

Is there a fee for missed appointments?

Missed appointments without 24-hour notice will be charged a $25 fee.

What do I do if my child needs medical attention after hours?

In the event of an emergency, please dial 911 or seek immediate medical attention at your local Emergency Room facility.  For non-urgent matters, you may call our office and leave a message at (301)390-7960, and we will get back to you within 48 hours.  You may also visit urgent care, and follow up with our office at a later time.

How do I request medication refills?

If your child is in need of medication refills, please call our office (301) 390-7960.  When you call, please have the name of the medication and the name and phone number of the pharmacy where you would like your medication refilled.  Due to the volume of medication refill requests, we request 48 hours to process your request.